Terms of service

Last Updated: January 2025

Welcome to Medellin Mafia Design (“Company,” “we,” “our,” or “us”), operating through our website and storefront powered by Fourthwall. By accessing or using our website and purchasing any product (“Products”), digital content, or memberships (“Services”), you agree to be bound by these Terms of Service (“Terms”).

If you do not agree to these Terms, do not use our website or make any purchase.

1. Overview of Services

Medellin Mafia Design sells made-to-order merchandise, digital products, memberships, and exclusive content through an online storefront hosted by Fourthwall. All physical products are produced on demand and fulfilled by our third-party partners.

2. Eligibility

By using the Service, you confirm that:

  • You are at least 13 years old,

  • You have not been previously banned from the Service, and

  • Your use complies with all applicable laws.

If purchasing as a business or entity, the individual completing the purchase confirms they are authorized to bind the entity to these Terms.

3. Accounts & Registration

Some features require account creation. You must provide accurate information and keep your login credentials secure. You are responsible for all activity under your account.

If you suspect unauthorized access, notify us immediately at:
medellinmd@zohomail.com

4. Pricing & Payments

All pricing is displayed in U.S. Dollars unless otherwise stated. We reserve the right to adjust prices at any time.

By completing a purchase, you authorize:

  • Medellin Mafia Design

  • Fourthwall

  • Our payment processors

to charge your selected payment method, including applicable taxes.

5. Memberships & Recurring Billing

If you subscribe to a membership:

  • Your billing date begins the day you subscribe

  • Your membership renews automatically

  • You may cancel anytime via your account’s Billing section

  • Cancellation stops future billing but does not refund the current billing cycle

Memberships, digital products, and tips/donations are non-refundable.

6. Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms.

Key points:

  • Products are made to order

  • We do not accept returns for buyer’s remorse, incorrect size choice, or change of mind

  • We only replace/refund items that arrive defective, damaged, misprinted, or incorrect

  • Issues must be reported within 7 days of delivery

  • All replacement/refund requests must be submitted via email to:
    medellinmd@zohomail.com

Your purchase of any Product constitutes agreement to the Return & Refund Policy.

7. Shipping & Delivery

Shipping times vary because products are custom-made after ordering. Estimated delivery dates are provided at checkout.

You are responsible for:

  • Providing a correct shipping address

  • Any customs/import duties for international orders

Once a product ships, carrier delivery timelines and delays are outside our control.

If a package is marked “Delivered” but not received, we will assist in carrier investigation but cannot guarantee replacement unless confirmed lost.

8. Intellectual Property

All content, branding, artwork, product designs, graphics, and digital products are the property of Medellin Mafia Design or its licensors.

You may not:

  • Copy

  • Reproduce

  • Distribute

  • Modify

  • Resell

any materials without written permission.

9. Prohibited Conduct

You agree not to:

  • Use the site for unlawful activity

  • Attempt to breach or bypass security

  • Upload harmful code or malicious software

  • Impersonate another person or entity

  • Reproduce or exploit any digital content without permission

Violation of these Terms may result in account termination and legal action.

10. Modifications to the Service

We may modify, update, or discontinue any part of the Service at any time without notice. We are not liable for such changes.

11. Termination

We may suspend or terminate your access at any time for violating these Terms. Upon termination:

  • Your access to memberships or content may cease

  • Any outstanding amounts remain due

  • Applicable sections of these Terms survive termination

You may close your account by contacting us at:
medellinmd@zohomail.com

12. Disclaimers

All products and services are provided “as-is” and “as available” without warranties, express or implied.

We do not guarantee:

  • That the service will be uninterrupted

  • That colors, sizing, or materials will appear the same on every device

  • That digital content will be compatible with all systems

Fourthwall is not a party to your purchase and is not responsible for disputes or damages related to your order.

13. Limitation of Liability

To the fullest extent permitted by law:

  • Medellin Mafia Design

  • Its owners, employees, partners, and affiliates

are not liable for indirect, incidental, punitive, or consequential damages, including:

  • Lost profits

  • Data loss

  • Business interruption

  • Misuse of services or products

Our total liability is limited to the amount paid for the specific Product in dispute.

14. Indemnification

You agree to indemnify and hold harmless Medellin Mafia Design and Fourthwall from claims arising from:

  • Your misuse of the Service

  • Violation of these Terms

  • Infringement of third-party rights

15. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules.

Any permitted legal action must be filed in San Francisco County, California.

16. Privacy Policy

Your use of the Service is subject to our Privacy Policy, incorporated by reference.

17. Contact Information

Medellin Mafia Design
Email: medellinmd@zohomail.com
Address:
809 Marvelle Ln, Apt 107
Ashwaubenon, WI 54304
United States