Terms of service
Last Updated: January 2025
Welcome to Medellin Mafia Design (“Company,” “we,” “our,” or “us”), operating through our website and storefront powered by Fourthwall. By accessing or using our website and purchasing any product (“Products”), digital content, or memberships (“Services”), you agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, do not use our website or make any purchase.
1. Overview of Services
Medellin Mafia Design sells made-to-order merchandise, digital products, memberships, and exclusive content through an online storefront hosted by Fourthwall. All physical products are produced on demand and fulfilled by our third-party partners.
2. Eligibility
By using the Service, you confirm that:
-
You are at least 13 years old,
-
You have not been previously banned from the Service, and
-
Your use complies with all applicable laws.
If purchasing as a business or entity, the individual completing the purchase confirms they are authorized to bind the entity to these Terms.
3. Accounts & Registration
Some features require account creation. You must provide accurate information and keep your login credentials secure. You are responsible for all activity under your account.
If you suspect unauthorized access, notify us immediately at:
medellinmd@zohomail.com
4. Pricing & Payments
All pricing is displayed in U.S. Dollars unless otherwise stated. We reserve the right to adjust prices at any time.
By completing a purchase, you authorize:
-
Medellin Mafia Design
-
Fourthwall
-
Our payment processors
to charge your selected payment method, including applicable taxes.
5. Memberships & Recurring Billing
If you subscribe to a membership:
-
Your billing date begins the day you subscribe
-
Your membership renews automatically
-
You may cancel anytime via your account’s Billing section
-
Cancellation stops future billing but does not refund the current billing cycle
Memberships, digital products, and tips/donations are non-refundable.
6. Returns & Refunds
All returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms.
Key points:
-
Products are made to order
-
We do not accept returns for buyer’s remorse, incorrect size choice, or change of mind
-
We only replace/refund items that arrive defective, damaged, misprinted, or incorrect
-
Issues must be reported within 7 days of delivery
-
All replacement/refund requests must be submitted via email to:
medellinmd@zohomail.com
Your purchase of any Product constitutes agreement to the Return & Refund Policy.
7. Shipping & Delivery
Shipping times vary because products are custom-made after ordering. Estimated delivery dates are provided at checkout.
You are responsible for:
-
Providing a correct shipping address
-
Any customs/import duties for international orders
Once a product ships, carrier delivery timelines and delays are outside our control.
If a package is marked “Delivered” but not received, we will assist in carrier investigation but cannot guarantee replacement unless confirmed lost.
8. Intellectual Property
All content, branding, artwork, product designs, graphics, and digital products are the property of Medellin Mafia Design or its licensors.
You may not:
-
Copy
-
Reproduce
-
Distribute
-
Modify
-
Resell
any materials without written permission.
9. Prohibited Conduct
You agree not to:
-
Use the site for unlawful activity
-
Attempt to breach or bypass security
-
Upload harmful code or malicious software
-
Impersonate another person or entity
-
Reproduce or exploit any digital content without permission
Violation of these Terms may result in account termination and legal action.
10. Modifications to the Service
We may modify, update, or discontinue any part of the Service at any time without notice. We are not liable for such changes.
11. Termination
We may suspend or terminate your access at any time for violating these Terms. Upon termination:
-
Your access to memberships or content may cease
-
Any outstanding amounts remain due
-
Applicable sections of these Terms survive termination
You may close your account by contacting us at:
medellinmd@zohomail.com
12. Disclaimers
All products and services are provided “as-is” and “as available” without warranties, express or implied.
We do not guarantee:
-
That the service will be uninterrupted
-
That colors, sizing, or materials will appear the same on every device
-
That digital content will be compatible with all systems
Fourthwall is not a party to your purchase and is not responsible for disputes or damages related to your order.
13. Limitation of Liability
To the fullest extent permitted by law:
-
Medellin Mafia Design
-
Its owners, employees, partners, and affiliates
are not liable for indirect, incidental, punitive, or consequential damages, including:
-
Lost profits
-
Data loss
-
Business interruption
-
Misuse of services or products
Our total liability is limited to the amount paid for the specific Product in dispute.
14. Indemnification
You agree to indemnify and hold harmless Medellin Mafia Design and Fourthwall from claims arising from:
-
Your misuse of the Service
-
Violation of these Terms
-
Infringement of third-party rights
15. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules.
Any permitted legal action must be filed in San Francisco County, California.
16. Privacy Policy
Your use of the Service is subject to our Privacy Policy, incorporated by reference.
17. Contact Information
Medellin Mafia Design
Email: medellinmd@zohomail.com
Address:
809 Marvelle Ln, Apt 107
Ashwaubenon, WI 54304
United States